Is the ER solely responsible for boarders at your hospital? If so, #youredoingitwrong!
While patients with admission orders waiting to go upstairs are physically in the ER, the drivers of their delay has very little to do with the ER itself. The truth about boarders is that they are primarily driven by inefficient processes on the inpatient side, while the ER pays the price.
Read MoreAccording to the CDC, more than 1.5 million would-be ER patients leave without being seen each year in the US. Exacerbated by the pandemic, the Left Without Being Seen (LWBS) rate has skyrocketed, leading to significant lost revenue for hospitals who desperately need it to support staffing levels. Ensuring patients receive care when they need it is a critical part of supporting the communities we serve. Design a plan to keep both patients and finances healthy with proven ER best practices.
Read MoreExtended wait times, driven by throughput challenges, cause patients to leave the Emergency Room without being seen. Efficiency requires coordination among many departments and team members. Each department plays a vital role in ER throughput, contributing to patient experience. From lab and imaging results, to patient registration, to EVS room turnaround time, there are many components which impact department efficiency. Routine reviews of department metrics are necessary to identify throughput pain points that impact both patient and staff satisfaction.
Read MoreStaff Scheduling Impacts Patient Care. Here’s How to Ensure Your ER is Always Prepared to Care for the Patients in your Community.
Read MoreAcross the country, Emergency Departments are actively working to manage both revenue and cost by reducing patients who leave without being seen, managing labor spend, and improving core measure performance. Aligning staff with volume by hour of day is challenging, but necessary to address these critical issues.
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